Privacy Policy

Thank you for visiting the souqmobi.com website ("Site"). At Souqmobi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you access or use our Site.

By visiting the Site—directly or via linked sources—you accept the practices outlined in this Policy. Data protection is built on trust, and your privacy matters to us. We collect and process your personal information only when necessary, relevant to our services, and in line with applicable laws.

1. Data We Collect

We may collect personal information such as your name, email address, telephone or mobile number, and other details you voluntarily provide (e.g., when registering for an account, setting price alerts, submitting reviews, or contacting us).

We use this information to:

• Provide and improve our services, such as product comparisons, price tracking, alerts, and personalized recommendations
• Manage and administer your account
• Analyze Site usage, improve layout/content, and customize your experience
• Conduct demographic research and analytics (anonymized where possible)
• Send you relevant updates, newsletters, promotions, or information about products/services (only with your consent or where permitted)
• Respond to inquiries or process requests

We do not store, sell, share, rent, or lease credit/debit card details or other sensitive payment information—these are handled securely by third-party payment providers.

2. Cookies and Similar Technologies

We use cookies for essential functions like session management, preferences, and Site performance. Third-party cookies may help with analytics (e.g., Google Analytics) and marketing measurement.

Google Analytics uses cookies to analyze Site usage, generating reports on activity (including IP address, transmitted to Google servers in the US). You can refuse cookies via browser settings, but this may limit Site features.

Cookies are small text files stored by your browser. They do not contain personal details or viruses. Manage or disable them anytime in your browser. For more information, visit http://www.allaboutcookies.org.

3. Security

We implement appropriate technical, organizational, and security measures (e.g., secure servers, firewalls, encryption) to protect against unauthorized access, loss, or damage to your data. Data is collected on secure servers with physical, electronic, and procedural safeguards.

You are responsible for securing your password and device against unauthorized access.

4. Your Rights

Under applicable laws (including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data), you may have rights to:

• Access your personal data
• Correct inaccuracies (free of charge)
• Request deletion or restriction of processing
• Object to direct marketing or certain processing
• Withdraw consent where processing relies on it

To exercise these rights, contact us via our Contact Page—we will respond in line with legal requirements.

5. Data Controller & Compliance

Souqmobi.com is operated and owned by Souqmobi, based in the United Arab Emirates. We act as the primary data controller.

We partner with affiliates and processors to enhance our platform, applying strong data protection principles inspired by international standards like GDPR, even where not directly required.

The Site complies with UAE data protection laws, including Federal Decree-Law No. 45 of 2021 Regarding the Protection of Personal Data (PDPL). The UAE is our country of domicile.

6. Data Deletion Requests

To delete your account or request data-related actions (e.g., access, correction, deletion), contact us via our Contact Page. Include your name, registered email, and specify "Delete My Account" or your request in the subject/message. Our team will process it promptly—typically within 24-48 hours—and confirm completion.